Terms & Conditions

1. About these terms

These terms set out the basis on which BookNex Ltd (“we”, “us” or “our”) provides bookkeeping and related services through booknex.co.uk and by engagement. By using our website or engaging our services, you agree to these terms.

Legal business name: Booknex Ltd · Newcastle Upon Tyne, United Kingdom · hello@booknex.co.uk

2. Our services

We provide bookkeeping, VAT return preparation, accounts payable and receivable support, year-end accounts preparation and related administrative services, as described on our website or in your engagement letter.

The exact scope of work, deliverables and timings for your business will be confirmed in your engagement letter or written agreement. If there is any conflict, the engagement letter takes priority over these terms.

3. Your responsibilities

You agree to provide accurate, complete and timely information and records, to tell us about anything that materially affects your accounts or tax position, and to ensure you are authorised to share any third-party information you give us.

You remain responsible for your own business decisions and for meeting statutory deadlines where you have not supplied information to us in good time.

4. Fees and payment

Fees are as shown on our website or agreed in writing. Monthly packages are billed in advance; one-off work may be billed on completion or as agreed. All prices are subject to VAT where applicable.

Invoices are payable by the date shown on the invoice. We may pause work on overdue accounts and may charge interest on late payments as permitted by law.

Promotional discounts apply for the period stated at the time of offer and return to standard pricing afterwards unless agreed otherwise.

5. Confidentiality and data

We treat your business and financial information as confidential and handle personal information in line with our Privacy Policy.

Each of us agrees to keep the other's confidential information secure and to use it only for the purposes of the engagement, except where disclosure is required by law or regulation (including anti-money-laundering obligations).

6. Liability

We will provide our services with reasonable skill and care. We are not liable for losses arising from inaccurate or incomplete information supplied to us, or for indirect or consequential loss.

Nothing in these terms excludes liability where it cannot lawfully be excluded. Our total liability for any engagement is limited to the fees paid for that engagement in the twelve months before the claim, unless a different cap is agreed in your engagement letter.

7. Ending the agreement

Either of us may end a monthly package with 30 days' written notice. One-off work can be cancelled before work begins; work already performed will be billed fairly.

On termination we will return or transfer your records as reasonably required, subject to our legal and regulatory retention obligations.

8. General

We may update these terms from time to time; the latest version will be published on our website. These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions about these terms: hello@booknex.co.uk